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Red roof inn Monee, Illinois Complaint - Do not waste your money. Horrible Customer Service - No need for another rude unprofessional reply.
Red roof inn Monee, Illinois Complaint

Red roof inn Monee, Illinois Complaint

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Do not waste your money. Horrible Customer Service - No need for another rude unprofessional reply.


Upon arrival Jennifer at the front desk had a bad attitude. We paid for a 2 day stay, so after being out all day Saturday. We returned to a dirty room. Bed wasn't made up. We informed staff that juice had been spilled on sheets; however, dirty sheets were left on bed. The shower was still dirty. Dirty towels and wash cloths were still in the room. Jennifer at front desk was informed but she never offered to have someone clean room. She lied and told management that we denied room service. She told me she would give me new sheets and I could make up the bed myself. I've never had to make up my own bed at any hotel. I've never encountered someone so rude at any hotel. The
On top of all the mess the hotel wasn't that clean to begin with. I do not recommend anyone staying at this hotel. SAVE YOUR TIME AND MONEY!!!!


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